▥ Outage DeskNETWORK OPERATIONS

TEAM ACCESS

Your outage log.
All in one place.

Sign in to record incidents and follow up with your ISP.

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INTERNET CONNECTIVITY

Outage register

Track the interruption. Keep the conversation.

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Incident history

Stored on your server · Times shown in · Refresh to see team changes

NEW INCIDENT

Record an outage

01 Incident details

Summary *Site / location *Record owner *StatusSeverityOutage started *Service restoredBusiness impact

02 ISP & ticket

Internet provider *ISP ticket numberCircuit IDAccount referenceISP contact / escalationEstimated restorationNagios host / service URL

03 Findings & resolution

TroubleshootingRoot cause / resolution

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ELAPSED OUTAGE

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From start until restoration, or now while service is down.

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Update log

Save the record to add dated updates.

Add an update

Log ISP calls, escalation steps, or a revised restoration estimate.

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OUTAGE DESK Incident records & ISP follow-up